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Description
The requirements of freight brokers are quite distinct and tailored. For instance, our software prioritizes the monitoring of carrier cargo and liability insurance, includes a comprehensive carrier rating system, and features meticulously designed carrier confirmations. These enhancements are just a few examples of what distinguishes our software as the premier choice for freight brokers. In contrast, some software options available are developed internally by freight brokers who then expect users to cover their development expenses. While this software may align with the originating broker's operations, it is unlikely to suit your specific requirements in most instances. On the other hand, we have consistently maintained independence from any freight brokerage and have continually evolved our features to accommodate a broad spectrum of broker needs, even those in specialized markets, ensuring that our solution is versatile and widely applicable. By focusing on varied functionalities, we aim to provide a comprehensive tool that can adapt to the dynamic landscape of freight brokerage.
Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$200/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cotoa
Website
www.freightbrokersonly.com
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
