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Description

Founded in 2022, Broccoli AI is a company headquartered in the United States that creates software called Broccoli AI. The Broccoli AI software product is SaaS software. Broccoli AI is a type of AI receptionists software.

Description

CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Acculynx Yes 
Angi Yes 
Housecall Pro Yes 
Salesforce Yes 
ServiceTitan Yes 
Thumbtack Yes 
Yelp Yes 

Integrations

Acculynx No 
Angi No 
Housecall Pro No 
Salesforce No 
ServiceTitan No 
Thumbtack No 
Yelp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Broccoli AI

Founded

2022

Country

United States

Website

www.broccoli.com

Vendor Details

Company Name

TetraCore

Country

United States

Website

callsaround.com

Product Features

Alternatives

No Alternatives

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