Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.
Description
ServiceNow Cloud Observability provides real-time visibility and monitoring of cloud infrastructure, applications and services. It allows organizations to identify and resolve performance problems by integrating data from different cloud environments into a single dashboard. ServiceNow Cloud Observability's advanced analytics and alerting features help IT and DevOps departments detect anomalies, troubleshoot issues, and ensure optimal performance. The platform supports AI-driven insights and automation, allowing teams the ability to respond quickly to incidents. Overall, the platform improves operational efficiency while ensuring a seamless user-experience across cloud environments.
API Access
Has API
API Access
Has API
Integrations
AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Integrations
AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$275 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadcom
Country
United States
Website
www.broadcom.com/products/mainframe/watchtower-observability
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com/products/observability.html
Product Features
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
DevOps
Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports