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support

Description

BrightAI is a Physical AI platform for monitoring, analyzing, and managing large-scale physical infrastructure. Its Stateful Platform serves as an operating system for infrastructure by combining continuous observability, AI-driven decision-making, and operational action. BrightAI collects real-world information from sensors, inspection systems, wearable devices, and other connected equipment to create a more current view of asset conditions. Its observability toolkit includes Stateful Stickers, autonomous inspection technology, Stateful Wearables, and foundation models designed for physical environments. The platform can process visual, thermal, acoustic, vibration, and other sensor signals to identify anomalies and degradation before they develop into larger operational problems. Applications include detecting pipe deterioration, inspecting power infrastructure, monitoring gas compression equipment, identifying insects in regulated manufacturing environments, and detecting machine friction on production lines. BrightAI also supports autonomous and semi-autonomous inspection workflows that can reduce the need for repetitive manual field inspections and direct workers toward higher-priority issues. The company positions the platform around improving asset uptime, operational throughput, worker productivity, frontline safety, and sustainability through earlier detection of physical-world problems. BrightAI is intended for utilities, industrial operators, infrastructure companies, manufacturers, and field-service organizations managing large numbers of distributed physical assets.

Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

Addigy
Aptora Total Office Manager
Autotask PSA
Backup Radar
CloudRadial
GitHub
IT Glue
Kaseya BMS
Liongard
Microsoft OneDrive
MyGlue
Network Glue
QuickBooks Online
SQL Server
Salesforce
ScalePad Backup Radar
Strategy Overview
Zendesk
bvoip

Integrations

Addigy
Aptora Total Office Manager
Autotask PSA
Backup Radar
CloudRadial
GitHub
IT Glue
Kaseya BMS
Liongard
Microsoft OneDrive
MyGlue
Network Glue
QuickBooks Online
SQL Server
Salesforce
ScalePad Backup Radar
Strategy Overview
Zendesk
bvoip

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BrightAI

Founded

2019

Country

United States

Website

www.bright.ai/

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Product Features

Product Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

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