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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our innovative software empowers top enterprise retailers to achieve a remarkable increase of up to 70% in online traffic from customers looking to shop in physical locations, effectively converting that traffic into online-to-offline sales funnels that can enhance in-store revenue by as much as five times the average. Brickwork operates as a Software-as-a-Service solution that strengthens the digital footprint of brick-and-mortar stores, showcasing their distinctive services and assets through dedicated store pages, an advanced omnichannel store locator, and localized activation tools for services, appointments, events, and promotions. All consumer-facing interfaces and modals are designed to be responsive and adaptable, ensuring a seamless user experience across devices. The administrative application is specifically tailored for optimal performance on tablets and mobile devices. Moreover, Brickwork’s platform supports various translation strategies, enabling a unified global solution available in six languages right from the start. Additionally, the system automatically sends out NPS surveys following appointments and events, allowing businesses to track sentiment data over time and enhance customer satisfaction. This comprehensive approach not only drives foot traffic but also fosters long-term customer relationships.

Description

Enable retail brands with multiple locations to seamlessly establish an interconnected consumer experience that bridges online and offline interactions, thereby facilitating rapid direct-to-consumer sales. Build a clear and sustainable framework that supports omnichannel commerce, utilizing a robust collection of first-party data infrastructure designed for cost-effective customer acquisition. Foster engagement with customers across various platforms and channels to drive sales effectively. In today's landscape, consumers interact with brands through diverse channels including social media, communication apps, and search engines, showing a preference for in-person purchases despite their technological adeptness. It is crucial to communicate with customers in real-time and provide them with the option to shop via any channel they choose. The current marketplace is shifting towards instant gratification, where consumers demand immediate access to the best prices at their fingertips. Additionally, leverage local and 'near me' search traffic to connect with smartphone users. This approach not only helps in minimizing the costs associated with customer outreach and engagement across different platforms but also allows for centralized control and management of first-party consumer data, ultimately enhancing the overall shopping experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Brickwork

Country

United States

Website

www.brickworksoftware.com/solutions/

Vendor Details

Company Name

Sekel Tech

Founded

2016

Country

India

Website

sekel.tech/

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Store Locator

Analytics No 
Automatic Location Detection No 
Directions No 
Distance Calculation No 
Event Promotions No 
Mapping No 
Product Search Filtering No 
Promotions / Coupons No 
Search No 
White Label No 

Product Features

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management Yes 
Social Media Management No 
Store Locator No 
Website Management Yes 

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Alternatives

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