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ease
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Description

Bria offers a versatile softphone solution that enhances the functionality of your call server, PBX, or VoIP service, allowing you to answer calls seamlessly on both desktop and mobile platforms while also providing features such as team messaging, HD video conferencing, and screen sharing, all powered by CounterPath. Enjoy exceptional audio quality coupled with 1080p HD video calls, whether you're at your workplace or traveling, and take advantage of user-friendly features like call recording, music on hold, and seamless call transfers. For those seeking additional collaboration options, Bria Teams and Bria Enterprise provide advanced capabilities such as team messaging and screen sharing, facilitating HD video conferencing for up to 200 participants. With all your communication needs integrated into one user-friendly application, you can easily talk, chat, meet, and share information across devices while keeping your call and messaging history synchronized, ensuring you remain connected and informed. Discover more about Bria's offerings by visiting counterpath.com!

Description

Engage and cooperate on your own terms with the comprehensive solution offered by Intermedia Unite. Whether you're in the office, on the road, at home, or enjoying a coffee, Intermedia Unite's extensive communication and collaboration features accompany you, allowing for effortless productivity and connection with both colleagues and clients. Safely share and collaborate on documents from virtually any location, benefiting from complete file management with options for real-time backup and recovery. Ensure that customers are promptly directed to the appropriate team member without delay, thanks to automated greetings and quick call routing aligned with your operational hours. This guarantees that clients can efficiently reach your staff. Additionally, incoming calls can be routed to designated teams responsible for handling them, while also providing visibility into the current availability status of your coworkers, which is conveyed through immediate notifications indicating whether they are Available or Unavailable. With Intermedia Unite, staying connected has never been more efficient.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ACCOUNTS
Active Directory
Datto Workplace
Halo Health Platform
Microsoft 365
Microsoft Copilot
Microsoft Outlook
Sales Robots
Salesforce
Skype
Wufoo
YetiForce CRM

Integrations

ACCOUNTS
Active Directory
Datto Workplace
Halo Health Platform
Microsoft 365
Microsoft Copilot
Microsoft Outlook
Sales Robots
Salesforce
Skype
Wufoo
YetiForce CRM

Pricing Details

$2.95/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CounterPath

Founded

2002

Country

Canada

Website

www.counterpath.com

Vendor Details

Company Name

Intermedia

Founded

1993

Country

United States

Website

www.intermedia.net

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Alternatives

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