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Description
Discover the dependable, budget-friendly, and user-friendly brand monitoring solution you've been searching for. Brandchirps, a small tech firm, is dedicated to creating software that assists users in scanning the internet for the latest mentions of specific keywords they wish to follow. These keywords can relate to your own brand, a rival brand, or any term that piques your interest. We operate as a brand monitoring service, utilizing our software to uncover these mentions and delivering the findings to you, enabling you to enhance your profitability. I initially sought software that could effectively and thoroughly search the web for mentions of my company's name, allowing me to swiftly respond to both positive and negative news and discussions. Over time, I expanded my approach to include tracking my competitors’ brand names, which enabled me to engage proactively and market my brand during their conversations. Essentially, this practice evolved into what I now refer to as “competitor brand analysis." At present, I am focused on tracking mentions related to keywords within my sector to further amplify my brand's visibility and attract even more potential customers, ultimately contributing to my business growth.
Description
Cheers serves as a frontline brand control hub powered by AI, revolutionizing the way customer interactions are recorded and responded to by utilizing NFC-enabled badges assigned to employees, which allow for the immediate linking of online reviews, social media mentions, loyalty registrations, and NPS feedback to specific individuals instead of relying on broad averages. When a customer taps on the badge, a mobile web page opens—requiring no app download or login—and can be fully customized with branding elements and calls to action, such as requests for reviews, tips, downloads, and surveys, with all customer interactions being tracked in real time for that particular employee. This innovative approach generates a distinct dataset that equips managers with valuable insights, enabling them to pinpoint who requires coaching, who deserves recognition, and what specific behaviors lead to favorable outcomes, thus transcending traditional aggregate metrics to enhance and monitor individual performance effectively. Ultimately, Cheers not only streamlines customer feedback but also fosters a culture of accountability and recognition within the workforce.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$6.97 a month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Brandchirps
Country
United States
Website
brandchirps.com
Vendor Details
Company Name
Cheers
Founded
2023
Country
United States
Website
www.cheers.tech/
Product Features
Media Monitoring
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label