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Description

Brand monitoring and analysis across both social and traditional media is essential for businesses, and Brand Analytics is designed to support the various critical functions of your company's major departments. By mitigating reputational risks and enhancing the effectiveness of public relations, it enables the creation of in-demand products and the refinement of your communication strategy. Furthermore, it contributes to elevating customer service standards and bolstering customer loyalty. Brand Analytics guarantees the acquisition of highly reliable data from a multitude of sources, including social media platforms such as VK.com, OK.ru, Instagram, Facebook, YouTube, TikTok, and Twitter, in addition to blogs, forums, review sites, mobile app stores, public channels, and Telegram discussions. It also encompasses online mass media and the websites of governmental bodies as well as influential market organizations. Through a contractual agreement with VK.com, which allows access to a comprehensive public data stream, Brand Analytics offers unparalleled completeness, speed, and quality in message analysis within the market. The scope of our monitoring includes all varieties of messages and data to ensure thorough insights. This holistic approach allows businesses to stay ahead of trends and make informed decisions based on real-time analytics.

Description

Enhance your business by leveraging precise and pertinent data that helps you listen to your customers on social media, ultimately leading to the formulation of highly effective social media campaigns and marketing strategies. Harness the vast array of conversations happening online to regain control over your brand’s reputation. By gaining access to accurate information, your brand can adeptly navigate the shifting landscape of customer sentiment. Gain insights into the factors that influence both your brand and your competitors' reputations, enabling you to develop effective marketing strategies and tactics. Our primary offering allows businesses across various sectors to efficiently track, evaluate, and apply social media data to foster their growth! The Crowd Analyzer platform provides comprehensive analytics, including sentiment analysis, demographics, geographical data, historical trends, word clouds, influential figures, and top mentions, among other valuable insights. This platform empowers you to assess audience satisfaction with your brand and its offerings effectively, ensuring you stay in tune with customer expectations. With these tools, you can make informed decisions that drive your brand forward.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Yes 
Data Dive Yes 
Facebook Yes 
Facelift Cloud No 
Hootsuite No 
Instagram Yes 
MavSocial No 
Microsoft Word Yes 
Salesforce Yes 
Telegram Yes 
TikTok Yes 
UseDesk Yes 
VK Yes 
X (Twitter) Yes 
YouTube Yes 
Zendesk Yes 

Integrations

Adobe Acrobat No 
Data Dive No 
Facebook No 
Facelift Cloud Yes 
Hootsuite Yes 
Instagram No 
MavSocial Yes 
Microsoft Word No 
Salesforce No 
Telegram No 
TikTok No 
UseDesk No 
VK No 
X (Twitter) No 
YouTube No 
Zendesk No 

Pricing Details

$339.75 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Brand Analytics

Founded

2012

Country

Russia

Website

br-analytics.ru/en_RU/brandanalytics/

Vendor Details

Company Name

Crowd Analyzer

Founded

2013

Country

United Arab Emirates

Website

www.crowdanalyzer.com

Product Features

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring No 

Alternatives

Alternatives