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features
design
support

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Description

Ensure the safety of your enterprise SaaS data with Boxafe, an intuitive, all-encompassing, and effective backup and recovery solution tailored for Google™ Workspace and Microsoft 365®. Developed by QNAP, Boxafe serves as a dedicated SaaS backup and recovery platform aimed at enterprises and managed service providers (MSPs). This solution allows you to securely back up cloud data to a local QNAP NAS, providing strong protection for your enterprise's valuable information. The highly secure private NAS architecture ensures that your data remains inaccessible to unauthorized third parties. With Boxafe, you can efficiently back up and oversee a variety of data from Google™ Workspace and Microsoft 365®, scheduling multi-version backups to further minimize the chances of data loss. Safeguard all your emails and attachments from Outlook effortlessly. Additionally, you can back up all document libraries from your website, encompassing subsites, site content, pages, assets, apps, and beyond. Recovery of files is seamless, allowing you to restore them to any of your SharePoint websites as needed. Furthermore, Boxafe ensures that all Teams conversations, calendars, and content within the Teams Site, including document libraries, pages, and OneNote, are also preserved and easily retrievable. This comprehensive approach makes Boxafe an essential tool for maintaining the integrity of your enterprise data across platforms.

Description

Monitor and Visualize Microsoft 365 Performance Microsoft 365 deployments can include a variety of complex components such as Teams, SharePoint and Exchange. Although it is unlikely, failure can not be ruled out. It is difficult to keep track of the entire deployment because of the interdependence between M365 elements. Your Microsoft 365 Service Health Dashboard in the Microsoft 365 Admin Center may show no issues, but users send tickets claiming they are having trouble logging into their SharePoint. This is made easier by the NiCE Active 365 Management Pack. It identifies and discloses performance issues that can be traced back to users, groups or mailboxes. Advanced infrastructure and application monitoring are available to provide a better user experience, fast troubleshooting, outage prevention and a better user experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Gmail Yes 
Google Calendar Yes 
Google Contacts Yes 
Google Drive Yes 
Google Workspace Yes 
Microsoft Entra ID No 
Microsoft Exchange No 
Microsoft OneDrive Yes 
Microsoft OneNote Yes 
Microsoft Outlook Yes 
Microsoft System Center Operations Manager (SCOM) No 

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Gmail No 
Google Calendar No 
Google Contacts No 
Google Drive No 
Google Workspace No 
Microsoft Entra ID Yes 
Microsoft Exchange Yes 
Microsoft OneDrive No 
Microsoft OneNote No 
Microsoft Outlook No 
Microsoft System Center Operations Manager (SCOM) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

on request
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Boxafe

Country

Taiwan

Website

www.qnap.com/en/software/boxafe

Vendor Details

Company Name

NiCE IT Management Solutions GmbH

Founded

1991

Country

Germany

Website

www.nice.de/microsoft365/

Product Features

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

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