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Average Ratings 0 Ratings
Description
BoxLang is a contemporary scripting language that is loosely and dynamically typed, tailored for the Java Virtual Machine (JVM), and it encompasses both Object-Oriented (OO) and Functional Programming (FP) paradigms. This language is versatile enough to be utilized across various platforms and operating systems, including web servers, Java application servers, AWS Lambda, and WebAssembly, among others. By integrating numerous features from an array of programming languages, BoxLang offers developers a syntax that is not only modern but also fluent and expressive. Its design emphasizes modularity and dynamism, fully leveraging the advanced capabilities of the JVM. As a dynamically typed language, BoxLang eliminates the necessity for explicit type declarations and is equipped with type inference, auto-casting, and the ability to promote types as needed. Additionally, BoxLang's runtime adaptability allows for the addition, removal, or modification of methods and properties on-the-fly, making it a flexible choice for developers. This unique combination of features positions BoxLang as a compelling option for those seeking a robust and innovative programming tool.
Description
Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Apache Derby
ColdFusion Builder
Dixa
Flip
Go
HyperSQL DataBase
Intercom
JSON
MariaDB
Microsoft 365
Integrations
Apache Derby
ColdFusion Builder
Dixa
Flip
Go
HyperSQL DataBase
Intercom
JSON
MariaDB
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BoxLang
Country
United States
Website
boxlang.io
Vendor Details
Company Name
Lang.ai
Country
Spain
Website
www.lang.ai/
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback