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Description
Create, visualize, assess, and export conversational interfaces seamlessly. Whether you need to craft straightforward or intricate interactions, you can quickly preview the user experience with a single click. Engage with real users for testing without the need for initial development, allowing you to collect valuable insights. After completing your testing phase, export your findings in video format or transfer them directly to platforms like Dialogflow or Rasa. Transition smoothly from a nascent concept to a detailed prototype, culminating in a comprehensive design. Botsociety serves as an all-in-one tool for conversation design, enabling you to prototype your initial thoughts and expand them into rich interactions on an unrestricted canvas. You can utilize Botsociety at any phase of your conversation design journey. How do you expect users to respond to your chatbot or voice design? Don’t postpone your discoveries until after it’s fully developed. Leverage our prototyping feature to gather feedback and make strategic decisions before the build process. Additionally, you can collect data to enhance your Natural Language Processing model, further refining your design and user experience. With Botsociety, you can ensure your conversational interfaces are well-prepared for real-world use.
Description
Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots.
It is an open source project, based on the MQTT protocol for the messaging.
Main Features:
• Live Chat Widget with full multichannel experience on Web and Mobile;
• Resolution Bot to automate customer support;
• Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA;
• Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations;
• Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more;
• Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more;
• Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents;
• Dashboard with real time analytics;
• Knowledge base.
API Access
Has API
API Access
Has API
Integrations
Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Integrations
Dialogflow
Docker
Drupal
Facebook Messenger
GitHub
Google Tag Manager
Joomla!
Kubernetes
Mailchimp
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€25/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Botsociety
Founded
2017
Country
United States
Website
botsociety.io
Vendor Details
Company Name
Tiledesk
Founded
2020
Country
Italy
Website
tiledesk.com
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking