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Description
Botmind is a software-as-a-service platform designed to enhance customer experience by automating responses to common inquiries using a blend of artificial intelligence and human support within the same communication channel. By facilitating order tracking and appointment scheduling, Botmind strengthens customer relationships and seamlessly integrates with existing tools such as Zendesk, Front, and Intercom. This innovative solution aims to optimize your return on investment in several ways: by boosting customer satisfaction through quicker and more accurate responses, enhancing employee experience by alleviating their workload from trivial issues, and significantly lowering customer support costs by 50% to 90%.
Among the many benefits offered by Botmind are a library of 90 pre-recorded responses, the ability to provide answers to customers in under one second, and the impressive reduction of support costs by up to 90%. Overall, Botmind stands out as a valuable tool for companies looking to improve efficiency and satisfaction across both customer and employee experiences.
Description
NaturalText A.I. Your data can be used to get more.
Discover relationships, build collections, and uncover hidden insights in documents and text-based data.
NaturalText A.I. NaturalText A.I. uses artificial intelligence technology to uncover hidden data relationships.
The software uses a variety of state-of-the art methods to understand context and analyze patterns to reveal insights - all in a human-readable manner.
Discover hidden insights in your data
It can be difficult, if not impossible, to find everything in your text data. Traditional search can only find information about a document. NaturalText A.I. on the other hand, uncovers new data within millions of documents, including patents and scientific papers. NaturalText A.I. NaturalText A.I. can help you uncover insights in your data that you are not currently seeing.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshchat
Yes
Intercom
Yes
Magento
Yes
PrestaShop
Yes
RingCentral RingCX
Yes
Shopify
Yes
Slack
Yes
Zendesk Chat
Yes
Integrations
Freshchat
No
Intercom
No
Magento
No
PrestaShop
No
RingCentral RingCX
No
Shopify
No
Slack
No
Zendesk Chat
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$5000.00
For SMB starting price is $5000 for basic version. Full featured version available for higher price. Academic and Startup discounts available.
Enterprises contact for price quote.
Enterprises contact for price quote.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Botmind
Founded
2018
Country
France
Website
www.botmind.io/en/
Vendor Details
Company Name
NaturalText
Founded
2015
Country
India
Website
naturaltext.com
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
Yes
For eCommerce
Yes
Image Recognition
No
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
Yes
Workflow Management
No
Machine Learning
Deep Learning
No
ML Algorithm Library
No
Model Training
No
Natural Language Processing (NLP)
Yes
Predictive Modeling
No
Statistical / Mathematical Tools
No
Templates
No
Visualization
No
Natural Language Generation
Business Intelligence
Yes
CRM Data Analysis and Reports
No
Chatbot
Yes
Email Marketing
No
Financial Reporting
No
Multiple Language Support
Yes
SEO
No
Web Content
No
Product Features
Big Data
Collaboration
No
Data Blends
No
Data Cleansing
No
Data Mining
Yes
Data Visualization
Yes
Data Warehousing
No
High Volume Processing
Yes
No-Code Sandbox
Yes
Predictive Analytics
Yes
Templates
No
Data Analysis
Data Discovery
Yes
Data Visualization
No
High Volume Processing
Yes
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
Yes
Data Discovery
Contextual Search
Yes
Data Classification
Yes
Data Matching
Yes
False Positives Reduction
Yes
Self Service Data Preparation
No
Sensitive Data Identification
Yes
Visual Analytics
No
Data Extraction
Disparate Data Collection
No
Document Extraction
Yes
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
Data Mining
Data Extraction
Yes
Data Visualization
No
Fraud Detection
No
Linked Data Management
Yes
Machine Learning
Yes
Predictive Modeling
No
Semantic Search
Yes
Statistical Analysis
No
Text Mining
Yes
Deep Learning
Convolutional Neural Networks
No
Document Classification
Yes
Image Segmentation
No
ML Algorithm Library
Yes
Model Training
No
Neural Network Modeling
No
Self-Learning
Yes
Visualization
No
Machine Learning
Deep Learning
Yes
ML Algorithm Library
No
Model Training
No
Natural Language Processing (NLP)
Yes
Predictive Modeling
No
Statistical / Mathematical Tools
No
Templates
No
Visualization
No
Natural Language Generation
Business Intelligence
Yes
CRM Data Analysis and Reports
No
Chatbot
No
Email Marketing
No
Financial Reporting
No
Multiple Language Support
Yes
SEO
No
Web Content
No
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
Yes
Named Entity Recognition
Yes
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Text Mining
Boolean Queries
No
Document Filtering
Yes
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
No
Summarization
No
Tagging
No
Taxonomy Classification
Yes
Text Analysis
Yes
Topic Clustering
Yes