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Description
Consolidate and respond to discussions happening across various platforms through a single inbox. Enhance customer satisfaction with a smooth Live Chat integration that streamlines communication. With AI-driven chatbots, you can interact with your visitors and instantly respond to frequently asked questions around the clock, ensuring support even when you're not available. These chatbots gather insights and analyze visitor behavior, enabling you to make informed decisions that lead to improved outcomes. Customize your customer engagement strategy based on the valuable information collected regarding their purchasing habits and business categories. Monitor your performance, track emerging trends, and evaluate your standing with comprehensive reporting tools. Facilitate order processing, issue cart reminders, oversee inventory, and more. Get your chatbot up and running within a minute using our ready-to-use templates. You can also implement programming directly within the workflow to enhance your bot's capabilities. Create a chatbot that can be utilized across different channels to maximize efficiency and save both time and effort. Additionally, this streamlined approach allows businesses to focus more on building relationships with customers rather than getting bogged down by repetitive tasks.
Description
Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design.
Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc.
Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.
API Access
Has API
No
API Access
Has API
No
Integrations
Dialogflow
Yes
Stackreaction
Yes
Zapier
Yes
ActiveCampaign
Yes
Copper
Yes
HubSpot CRM
Yes
Hyperise
Yes
IBM Watson
No
KonnectzIT
Yes
Mailchimp
Yes
Integrations
Dialogflow
Yes
Stackreaction
Yes
Zapier
Yes
ActiveCampaign
No
Copper
No
HubSpot CRM
No
Hyperise
No
IBM Watson
Yes
KonnectzIT
No
Mailchimp
No
Pricing Details
$15 per month
Free Trial
No
Free Version
Yes
Pricing Details
19€
Starter Plan: 19€/month
Starter AI: 59€/month
Professional: 299€/month
Starter AI: 59€/month
Professional: 299€/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BotStar
Founded
2017
Country
Vietnam
Website
botstar.com
Vendor Details
Company Name
Ideta
Founded
2018
Country
France
Website
ideta.io
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
