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Description
SmartDocs stands out as a pioneering force in the realm of artificial intelligence (AI) by offering cutting-edge enterprise chatbots, business process management (BPM), and enterprise content management (ECM) solutions. Its products are designed with robust integration to the SAP ERP system, allowing clients to rapidly innovate and enhance their digital transformation efforts without needing significant investments in new hardware or software. By delivering a wide array of business solutions that cater to key organizational areas such as finance, procurement, human resources, and sales, SmartDocs works seamlessly alongside SAP ERP and SAP SuccessFactors offerings. Customers can choose from both cloud-based and on-premise deployment options for SmartDocs software. The pre-built integration with SAP ensures that users can access vital data linked to SAP transactions and master data, enabling the bots to be trained in leveraging this information effectively. This capability allows the bots to provide intelligent and relevant responses during user interactions, thereby enhancing overall user experience and operational efficiency.
Description
Streamline customer support through an AI chatbot that utilizes your own content while remaining under your control. Personalize and train Kotae by utilizing data from your website, training documents, and frequently asked questions. Allow Kotae to handle customer inquiries, generating answers based on your proprietary information. Customize Kotae’s look to reflect your brand identity by including your logo, choosing theme colors, and crafting a welcome message. Additionally, you have the option to modify AI-generated responses by setting up a tailored FAQ section. Our technology integrates cutting-edge advancements in chatbot capabilities, employing OpenAI and retrieval-augmented generation techniques. You can further improve Kotae's performance over time by analyzing chat history and integrating additional training materials. Available around the clock, Kotae serves as an intelligent and adaptive assistant to meet your needs. It can support your customers in more than 80 languages, ensuring comprehensive assistance across diverse demographics. Our services are especially beneficial for small businesses, featuring dedicated onboarding support in both Japanese and English to facilitate a smooth transition.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BotPlatform
Country
United States
Website
botplatform.ai/
Vendor Details
Company Name
Kotae
Website
kotae.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration