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ease
features
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support

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Description

BornDigital.ai is an innovative AI firm dedicated to enhancing customer interactions and streamlining business operations through cutting-edge artificial intelligence technologies. The company offers a comprehensive, no-code platform designed for optimizing customer experiences with AI, ensuring fluid digital interactions. Their offerings feature top-tier AI Virtual Agents and Conversation Analytics, which empower organizations to save time, lower expenses, and boost satisfaction levels for both customers and employees alike. With a trusted reputation among over 100 international companies, such as Orange, T-Mobile, and AXA, Born Digital operates in eight different countries. Its versatile solutions cater to chat and voice bots in multiple languages and are available across various platforms, including Contact Center, Web, WhatsApp, and more, showcasing the company's commitment to accessibility and user engagement.

Description

ODIO is a Conversational AI platform that leverages artificial intelligence to assist businesses in automating, overseeing, and analyzing customer interactions across various channels such as WhatsApp, voice, email, and web. The platform features several bots, including those for WhatsApp, voice, email, and websites, which facilitate the automation of customer conversations, support tasks, lead qualification, appointment bookings, and service-related inquiries. Additionally, ODIO offers tools like Voice Intelligence, Meeting Intelligence, and Email Intelligence to assess conversations and provide valuable insights for actionable decisions. Among its diverse functionalities are real-time support for agents, automated quality monitoring, AI-driven knowledge management, workflow automation, as well as analytics and reporting capabilities. This platform empowers teams to efficiently manage customer interactions across different channels, continuously monitor conversation quality and performance, optimize workflows, and enhance customer support, engagement, and sales operations through a blend of AI technology and human input. Ultimately, ODIO stands out as a comprehensive solution that not only streamlines communication but also fosters a more effective collaboration between automated systems and human agents.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp

Integrations

WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

₹1,299/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BornDigital.ai

Founded

2019

Country

Czech Republic

Website

borndigital.ai/

Vendor Details

Company Name

ODIO

Founded

2020

Country

India

Website

www.odioiq.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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