Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Developing exceptional products is essential for the success of our clients. We strongly assert that quality products have their own voice, and the acknowledgment from our customers serves as our utmost assurance. By consistently enhancing our technology platform, our focus remains on ensuring customer satisfaction. We are convinced that effective technology can boost efficiency, allowing us to address user needs more swiftly and adequately. Through ongoing transparency and the sharing of data, we aim to collaborate with our ecosystem partners to foster mutual benefits. We hold the belief that a thriving ecosystem must be cultivated collectively, as a collaborative environment will yield greater value creation and pave the way for a future driven by digital intelligence. Together, we can transform challenges into opportunities for growth.

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Foshan Xiaotu Technology Software

Founded

2021

Country

China

Website

bootgraph.com

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Product Features

CAD Viewers

Annotate
Batch Conversion
Collaboration Tools
Editing
Track Changes
View .DWF Files
View .DWG Files
View .IGES Files
View .STEP Files
View .STL Files
View 2D Files
View 3D Files

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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