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support

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Description

Effortlessly establish and expand your entire front desk operations to manage every incoming call effectively. No prior experience in prompt engineering is required, as we offer demo agents and templates to facilitate your initial setup. Furthermore, our enterprise packages come with personalized support for crafting and testing your agents. We feature integrations with the most lifelike AI voices, ensuring conversations that mimic human interaction. You have the flexibility to select a voice that aligns perfectly with your specific needs. Our platform also integrates seamlessly with top CRMs and includes a knowledge base for adding essential documents. Bolna serves as a comprehensive open-source framework ready for production, enabling you to swiftly develop voice-driven conversational applications powered by LLM technology. In just a few minutes, you can automate your customer interactions by creating voice AI agents that feel remarkably human. Additionally, you can customize your functions and incorporate them into the Bolna system, enhancing its versatility and adaptability.

Description

CEDEX Technologies is a prominent chatbot development firm located in Kerala, India. Our passionate team consists of specialists in both chatbots and voicebots, committed to creating tailored solutions that align with our clients' specific business needs. We focus on designing, developing, and training sophisticated chatbots and voice applications that possess conversational skills, contextual awareness, and distinctive personality traits. As the chatbot landscape rapidly advances, these tools are anticipated to take over roles traditionally held by humans in sectors such as customer service, e-commerce, entertainment, news dissemination, delivery logistics, and corporate communication. While the concept of developing chatbots may appear straightforward, crafting one that truly fulfills particular business objectives demands the proficiency of a skilled development team. Our chatbots are capable of providing round-the-clock assistance to your customers, ensuring they never experience off days or frustration, which ultimately enhances customer support. Furthermore, chatbots can efficiently automate repetitive tasks, ensuring they are executed promptly and accurately, thereby streamlining operations and freeing up human resources for more complex challenges.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Polly
Axis LMS
Cal.com
Deepgram
Google Calendar
HubSpot Customer Platform
IBM Watson
Llama 2
Llama 3.1
Llama 3.2
Llama 3.3
Magento
Make
Manychat
OpenAI Whisper
PrestaShop
Shopify
Twilio
Wit.ai
Zapier

Integrations

Amazon Polly
Axis LMS
Cal.com
Deepgram
Google Calendar
HubSpot Customer Platform
IBM Watson
Llama 2
Llama 3.1
Llama 3.2
Llama 3.3
Magento
Make
Manychat
OpenAI Whisper
PrestaShop
Shopify
Twilio
Wit.ai
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bolna

Founded

2024

Country

United States

Website

www.bolna.dev/

Vendor Details

Company Name

CEDEX Technologies

Founded

2015

Country

India

Website

cedextech.com

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

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