Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To maintain momentum in the digital era, organizations must evolve their business models. A crucial part of this transformation involves embracing quality engineering services. These services are driven by intelligence and automation, designed with a focus on enhancing customer experience, and adapted for agile and DevOps frameworks. Quality engineering solutions utilize extensive domain knowledge to tailor offerings for specific industries, all while prioritizing rapid quality improvement. This approach expedites quality engineering for digital enterprises worldwide, addressing their testing challenges as they navigate digital transformation. By ensuring exceptional software quality, these services enable clients to provide applications that are dependable, resilient, scalable, and secure. Moreover, they strengthen our innovative quality engineering and software testing offerings, reinforcing a domain-centric strategy to deliver outstanding digital transformation solutions across various sectors. Ultimately, this commitment to excellence not only benefits individual businesses but also contributes to a broader ecosystem of digital advancement.
Description
The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.
API Access
Has API
API Access
Has API
Integrations
AlertSite
Amazon Web Services (AWS)
BrowserStack
Digital.ai Application Protection
GenRocket
HeadSpin
Keysight Application Threat Intelligence
Kobiton
Leapwork
Microsoft 365
Integrations
AlertSite
Amazon Web Services (AWS)
BrowserStack
Digital.ai Application Protection
GenRocket
HeadSpin
Keysight Application Threat Intelligence
Kobiton
Leapwork
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cigniti
Founded
1998
Country
United States
Website
www.cigniti.com/blueswan/
Vendor Details
Company Name
Cyara
Founded
2006
Country
United States
Website
cyara.com
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Software Testing
Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting