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Description
We are a tech-driven organization that comprehends the intricate nature of businesses, and through our specialized knowledge, we assist them in evolving and expanding. Our BlueSapling Ecommerce Syncing Technology (BEST) serves as a comprehensive solution for multi-channel ecommerce, allowing you to reach a global audience via your own website as well as prominent marketplaces like Amazon, eBay, and Etsy, all through a unified interface. Within an organization, numerous processes interact across various functions, leading to multiple engagements with customers and other stakeholders. Eventually, without dedicated systems, managing and overseeing these interactions and decisions can become unfeasible. Our enterprise software is designed to oversee, enhance, and automate processes across a wide range of areas, including distribution, global trade, cash flow management, planning, sales force automation, and retail management, among others. By adopting our solutions, businesses can achieve greater efficiency and clarity in their operations, ultimately driving success in their respective markets.
Description
AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams.
Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases.
Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Android
Yes
Confluence
No
Etsy
Yes
Five9
No
Freshdesk
No
GPT-3
No
GPT-3.5
No
GPT-4
No
Gmail
No
Microsoft Word
No
Integrations
Android
No
Confluence
Yes
Etsy
No
Five9
Yes
Freshdesk
Yes
GPT-3
Yes
GPT-3.5
Yes
GPT-4
Yes
Gmail
Yes
Microsoft Word
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Contact us for pricing tiers for enterprise teams.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BlueSapling
Founded
2015
Country
India
Website
bluesapling.com
Vendor Details
Company Name
Sapling Intelligence
Founded
2018
Country
United States
Website
sapling.ai/
Product Features
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
No
Inventory Management
No
Marketplace Integration
No
Mobile Commerce
No
Order Management
No
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
Product Features
Proofreading
Contextual Speller
Yes
Dictionary / Thesaurus
Yes
Grammar Check
Yes
Plagiarism Detection
No
Punctuation Check
Yes
Reporting & Statistics
Yes
Spell Check
Yes
Style Check
Yes
Text Editor
Yes
