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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Blue Mountain Regulatory Asset Manager® (Blue Mountain RAM) offers a comprehensive solution that seamlessly integrates all aspects of maintenance operations alongside top-tier calibration management. Specifically designed for the Life Sciences sector, this software incorporates established best practices to guarantee compliance with Good Manufacturing Practices (GMP), while also enhancing productivity and profitability. With Blue Mountain RAM, you can effectively oversee your calibration and maintenance workflows on a global scale, significantly bolstering your compliance standards through an industry-leading Enterprise Asset Management system. Uniquely, Blue Mountain RAM stands out as the first EAM to merge complete maintenance operation capabilities with exceptional calibration management, ensuring both efficiency and adherence to regulations. This innovative software not only combines traditional Computerized Maintenance Management System (CMMS) features but also incorporates Workflow Automation and Electronic Signatures, thereby optimizing maintenance processes and boosting equipment reliability. As a result, companies can achieve a higher standard of operational excellence and maintain strong regulatory standing in their respective industries.

Description

Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace
Linc

Integrations

Azure Marketplace
Linc

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15000 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blue Mountain Quality Resources

Founded

1989

Country

United States

Website

www.coolblue.com

Vendor Details

Company Name

HigherGround

Founded

1973

Country

United States

Website

www.higherground.com/calibre

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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