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Description
Bloodhound is an integrated debt collection software solution built specifically for consumer collection agencies that need to simplify daily operations and improve collection performance. The platform centralizes account management, collector workflows, communications, payment processing, reporting, and client access into a single system designed for operational efficiency. Its suite of complementary products includes Account Advantage for online payments, NexTask for omnichannel communications, Data Exchange for automated client file imports, ClientConnect for customer reporting, and ViewPoint for customizable business intelligence. The software is designed to reduce manual work while helping agencies stay organized, responsive, and compliant throughout the collections process. ROYDAN supports customers with guided implementation, hands-on training, and extensive onboarding to minimize disruption when adopting the platform. Ongoing technical support is provided by experienced staff who respond quickly to customer questions and operational needs. As an employee-owned organization, the company emphasizes long-term customer relationships rather than transactional software sales. Bloodhound combines purpose-built collections technology with personalized service to help agencies increase productivity, improve reporting, and deliver better experiences for both clients and consumers.
Description
Discover our tailored solutions: Mapcel-field caters to engineering and technical teams, while Map-col is perfect for debt collectors and similar professionals. Additionally, Mapcel-sales is designed for sales representatives and marketing teams, including those in logistics like drivers and delivery personnel. As a certified Telcel integrator, we are proud to be included in Telcel's suite of technological solutions offered to corporate and business clients. In Mexico City, specifically region 9, we hold the top position as the leading mobile productivity integrator in sales. Our approach utilizes a process maturity model that incorporates industry best practices for developing, maintaining, acquiring, and operating technological products and services. The CMMI SVC framework focuses on assisting service provider organizations in effectively establishing, managing, and delivering successful services. To ensure our clients' expectations are met and they are satisfied, all our implementations incorporate these best practices and are optimized for Android devices. With our extensive expertise and commitment to quality, we strive to enhance productivity across various sectors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ROYDAN Enterprises
Website
bloodhoundsolutions.com
Vendor Details
Company Name
Mapcel
Founded
2005
Country
Mexico
Website
www.mapcel.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management