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Description
blockHQ offers a revolutionary service orchestration platform that transforms facility management knowledge. Through the blockHQ platform, property managers and owners can effectively monitor building conditions, assign work orders and schedules to staff and contractors, and engage with tenants and occupants in a more streamlined manner. The system for submitting complaints or service requests has been crafted to be intuitive and accessible, recognizing the generally low computer literacy levels within the facilities management sector today. Every request and work order approval made via the blockhq.io platform comes with all necessary details, clearly illustrating the steps taken throughout the process. Our services cater to a wide range of professionals, including building managers, property managers, asset managers, and maintenance supervisors. With blockHQ's integrated suite, property managers gain an additional layer of oversight on service quality and usage while prioritizing customer satisfaction. Ultimately, our platform not only simplifies management duties but also enhances the overall experience for both managers and tenants alike.
Description
Welcome serves as the core of the accommodation facility, acting as the primary system for conducting and overseeing all operations. Front office tasks, ranging from quotations to checkouts, can be executed through a straightforward and user-friendly interface. Additionally, back office processes are efficiently managed due to software tools that enable centralized control over all hardware devices and building automation systems within the hotel. Furthermore, when set up in multi-property mode, the software provides a consolidated view of availability and tape charts for various properties, facilitating straightforward entry or modification of reservations across all businesses. The reservation management process, from initial inquiries to the final checkout, remains both simple and intuitive, with numerous automated features designed to enhance front office efficiency while significantly reducing the likelihood of errors. This integration not only improves operational efficiency but also enhances the overall guest experience by streamlining communication and service delivery.
API Access
Has API
API Access
Has API
Integrations
Lybra Assistant
MyForecast
RateBoard
TokyDigital
Vikey
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlockHQ
Founded
2017
Country
Australia
Website
blockhq.io/products-services/platform/
Vendor Details
Company Name
Passepartout
Founded
1989
Country
San Marino
Website
www.passepartoutsoftware.com/software/horeca/hotels
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Revenue Management
Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management
