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Description
blockHQ offers a revolutionary service orchestration platform that transforms facility management knowledge. Through the blockHQ platform, property managers and owners can effectively monitor building conditions, assign work orders and schedules to staff and contractors, and engage with tenants and occupants in a more streamlined manner. The system for submitting complaints or service requests has been crafted to be intuitive and accessible, recognizing the generally low computer literacy levels within the facilities management sector today. Every request and work order approval made via the blockhq.io platform comes with all necessary details, clearly illustrating the steps taken throughout the process. Our services cater to a wide range of professionals, including building managers, property managers, asset managers, and maintenance supervisors. With blockHQ's integrated suite, property managers gain an additional layer of oversight on service quality and usage while prioritizing customer satisfaction. Ultimately, our platform not only simplifies management duties but also enhances the overall experience for both managers and tenants alike.
Description
Blocks Online is a robust and acclaimed cloud-based platform for block management, tailored to assist residential managing agents and property management firms in effectively handling service charges, ground rents, leaseholder funds, supplier invoices, and various crucial financial and operational functions from any internet-enabled device. It encompasses essential features for managing demands, recording receipts, processing supplier accounts, and generating up-to-the-minute financial reports, while also offering additional modules such as the Property Portal, which allows leaseholders and property owners to access their account information, important documents, report issues, and receive notifications. Furthermore, the platform includes a Ticketing module designed to monitor maintenance tasks, repairs, and building-related activities, complete with the ability to add attachments, comments, and maintain audit logs. Additionally, it features a Credit Control module aimed at addressing late payments and enhancing cash flow through automated reminder letters and systematic case tracking, ensuring a holistic approach to property management. This comprehensive tool not only streamlines operations but also fosters better communication between managing agents and property owners.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$136.27 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlockHQ
Founded
2017
Country
Australia
Website
blockhq.io/products-services/platform/
Vendor Details
Company Name
Blocks Online
Founded
2013
Country
United Kingdom
Website
blocksonline.co.uk
Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
