i-doit Reviews

i-doit

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Description

Achieve a remarkable 99% accuracy rate in your CMDB data and ensure that it remains consistently high. Eliminate the time taken to determine source systems for incidents, effectively bringing it down to zero. Attain full visibility into risks and SLA exposure to better manage potential issues. Streamline service billing processes to avoid under billing and clawbacks, while also minimizing the need for manual billing and validation efforts. Cut down on maintenance and licensing expenses related to decommissioned and unsupported assets. Foster trust and transparency by significantly reducing major incidents and accelerating outage resolution times. Address the constraints of Discovery tools and enhance integration across your entire IT infrastructure. Promote collaboration between ITSM and ITOM teams by merging various IT data sets into a cohesive framework. Achieve a comprehensive understanding of your IT landscape through ongoing CI validation from the widest array of data sources. Blazent ensures data quality and integrity through a commitment to 100% data accuracy, transforming all your IT and OT data from the most extensive sources in the industry into reliable, trusted information. This holistic approach not only optimizes your operations but also empowers your organization to make informed decisions with confidence.

Description

Your company faces its own challenges. Each structure and process is managed by you. You have your own expectations about IT documentation. i-doit supports this uniqueness and flexibility. The software adapts to meet your needs. This applies to all companies, including international corporations. There is no "off-the-shelf" solution. You can adapt your documentation to meet your needs. You save money and get a professional solution. It would be wonderful if you could keep all the technical documentation and administrative information together for each property. It would make it easy to store invoices and contracts as part of your IT documentation. They are always available. i-doit goes beyond IT documentation. Connect all departments within your company. Accounting benefits from your documentation, just like IT and facility administration. Your vehicle fleet software is no longer required. You can also implement Enterprise Service Management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zammad No 

Integrations

Zammad Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$461.02 per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Blazent

Founded

2000

Country

United States

Website

www.blazent.com

Vendor Details

Company Name

i-doit GmbH

Founded

1996

Country

Germany

Website

www.i-doit.com

Product Features

Data Quality

Address Validation No 
Data Deduplication No 
Data Discovery No 
Data Profililng No 
Master Data Management No 
Match & Merge No 
Metadata Management No 

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management Yes 
Performance Management No 
Relationship Mapping Yes 

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