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Description
BlackBeltHelp offers OneStop, a premier SaaS platform for higher education that leverages artificial intelligence and predictive analytics, currently utilized by more than 200 institutions and serving over 6 million students. By collaborating with BlackBeltHelp, colleges and universities can deliver a customer service experience akin to that of Amazon, enhancing student retention and boosting enrollment figures. In addition, BlackBeltHelp extends its services to school districts and healthcare organizations, ensuring a broader impact. The platform centralizes relevant information for students across various inquiries, effectively minimizing the volume of help desk interactions. With technology-driven, personalized support available 24/7, it fosters success for both students and institutions. Furthermore, it implements conversational AI to enhance self-service capabilities, thereby better assisting institutions and their students. To further engage students, a customized outbound SMS campaign is utilized, delivering targeted information that encourages them to take meaningful actions. This comprehensive approach ensures that all educational stakeholders benefit from efficient communication and support systems.
Description
StudentBridge enhances enrollment for colleges and universities by providing personalized, video-centric digital engagement experiences on a large scale. Their offerings feature video viewbooks, interactive campus maps, virtual events, and tailored “Accepted Student Experience” workflows that allow prospective students to engage with the campus and immerse themselves in the institution's narrative even before an in-person visit. Utilizing data and artificial intelligence, StudentBridge designs mobile-friendly communications and storytelling strategies that connect with students and their families, offering customized tours, relevant content, and stories aligned with individual interests. This comprehensive approach supports the entire recruitment process, drawing in the right students, sustaining enthusiasm after acceptance, and ultimately facilitating the enrollment conversion, all while providing measurable insights for continuous improvement. By leveraging short-form video storytelling as a potent “Return on eXperience (ROX)” tool, they effectively use engaging content to enhance conversion rates among potential students, demonstrating a clear link between engagement and enrollment success. Consequently, StudentBridge is revolutionizing how educational institutions connect with future students in a rapidly evolving digital landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlackBeltHelp
Founded
2012
Country
United States
Website
www.blackbelthelp.com
Vendor Details
Company Name
StudentBridge
Founded
2012
Country
United States
Website
studentbridge.com
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Higher Education
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal
Product Features
Virtual Tour
360-Site Stream
Conversion Tracking
Drag & Drop
Floor Plans & Maps
Flyer Templates
For Hospitality
For Real Estate
Hotspot
Lead Capture
Panoramas
Social Media Integration
Social Sharing
Virtual Reality
Voice-Over / Audio
