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support

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Description

BigCommerce is an ecommerce platform built for businesses that want flexibility across storefront design, checkout, payments, product management, channels, and integrations. The platform supports a wide range of business models, including B2C, B2B, wholesale, multi-storefront, omnichannel, international commerce, headless commerce, and composable commerce. Merchants can build visually with drag-and-drop tools or use full API and code access when they need deeper customization. BigCommerce includes a customizable one-page checkout with digital wallets, one-click payments, buy now pay later options, and access to many payment providers. The platform also supports complex product catalogs, variants, bundles, restricted selling, age verification, compliance flows, subscriptions, and hybrid selling models. Businesses can manage multiple brands, regions, channels, and storefronts from one system. BigCommerce also offers services for migration, launch, solution architecture, implementation, data migration, technical account management, customer success, and growth support. Its ecosystem includes Feedonomics for syncing and optimizing product data across marketplaces, social commerce, and advertising channels, plus Makeswift for building visual web experiences with custom components. By combining open commerce infrastructure, storefront tools, checkout, payments, integrations, services, and AI-oriented commerce capabilities, BigCommerce helps brands grow without limiting how they sell.

Description

Customize your self-service store to enable merchants to effortlessly manage the sale of out-of-stock products. Take advantage of our extensive customization features to enhance your online shop. Increase customer engagement by incorporating subtle notifications to indicate pre-order availability. Enjoy comprehensive customization options for pre-order items displayed on your site. Our dedicated support team is readily accessible via chat or email for any assistance you might need. Continue to accept orders as you await the arrival of new stock, ensuring you never miss a sales opportunity. This approach not only keeps your customers informed but also helps maintain their interest in your products.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ART Labs Yes 
Aleph Yes 
AltTextify Yes 
AtroPIM Yes 
CereTax Yes 
ClearSale Yes 
ContactPigeon Yes 
Expertrec Yes 
Feefo Yes 
Inventoro Yes 
Kangaroo Rewards Yes 
OPLOG Yes 
OTO Yes 
Octocom Yes 
Octopus Bridge Yes 
OuterSignal Yes 
Personizely Yes 
Profit4 Yes 
Workato Yes 
Zamp Yes 

Integrations

ART Labs No 
Aleph No 
AltTextify No 
AtroPIM No 
CereTax No 
ClearSale No 
ContactPigeon No 
Expertrec No 
Feefo No 
Inventoro No 
Kangaroo Rewards No 
OPLOG No 
OTO No 
Octocom No 
Octopus Bridge No 
OuterSignal No 
Personizely No 
Profit4 No 
Workato No 
Zamp No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BigCommerce

Founded

2009

Country

United States

Website

www.bigcommerce.com

Vendor Details

Company Name

Pre-Order Alpha

Website

preorderalpha.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Shopping Cart

Abandoned Cart Saver Yes 
Catalog Management Yes 
Credit Card Processing No 
Discount / Coupon Management Yes 
Inventory Control Yes 
Product Configurator Yes 
Product Ratings / Reviews Yes 
Refund Management Yes 
Returns Management Yes 
Shipping Management Yes 
Tax Management Yes 

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management No 
Order Management No 
Point of Sale (POS) No 
Production Tracking No 
Vineyard Management No 
Wine Club Management No 

Product Features

Alternatives

Alternatives