Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BigHand Resource Management serves as a comprehensive tool for legal work distribution and resource management, enabling law firms to pinpoint resources, anticipate utilization, oversee workloads, and provide a structured approach to lawyers' career advancement. This solution offers real-time insights into team availability and associated costs, enhances profitability on cases, and promotes diversity, equity, and inclusion objectives through fair distribution of work. It provides a comprehensive view of capacity at the individual lawyer level, across teams and practice groups, allowing for strategic planning and work allocation based on client requirements, holiday scheduling, profitability considerations, and diversity initiatives. Additionally, it empowers lawyers to monitor their progress against essential metrics and objectives, fostering a sense of ownership over their responsibilities. The platform also includes a searchable database of lawyer skills, industry knowledge, established relationships, and language proficiencies, along with insights into current spending rates and upcoming allocations relative to matter budgets, thereby assisting partners in effective matter management and strategic decision-making. This comprehensive approach ensures that law firms can operate efficiently while nurturing the professional growth of their lawyers.
Description
BigHand Workflow Management offers a streamlined solution for task delegation that ensures work is seamlessly directed to the appropriate support staff at a cost-effective rate for the law firm while being tracked until completion. Management can leverage output reports to gain insights into crucial metrics such as work type, volume, capacity, and utilization, which aids in making informed decisions regarding resources and productivity. The platform provides tailored forms for various support tasks that a law firm may need, alongside options for single or multi-step workflows that can efficiently allocate tasks to the most economical resources. Users can record high-quality voice notes, add comments, or attach files for transcription, enhancing communication and documentation. Furthermore, a live feed showcases all support tasks, allowing for sorting and filtering based on work type, assigned user, priority, due date, author, and matter, among other criteria. Automatic time recording for each task handled by any member of the support team ensures accurate tracking of hours spent. Additionally, the system delivers both real-time and historical data regarding backlogs, throughput, service levels, and the overall effectiveness of the support team, empowering law firms to optimize their operations and improve service delivery. By enhancing visibility and accountability, BigHand Workflow Management ultimately supports law firms in achieving greater efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
.NET
Yes
Microsoft Office 2021
Yes
NetDocuments
No
Visual Studio
Yes
iManage
No
Integrations
.NET
No
Microsoft Office 2021
No
NetDocuments
Yes
Visual Studio
No
iManage
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/resource-management/
Vendor Details
Company Name
BigHand
Founded
1995
Country
United Kingdom
Website
www.bighand.com/en-us/our-solutions/workflow-management/
Product Features
Resource Management
Capacity Management
No
Data Visualization
No
Demand Forecasting
No
Drag & Drop
No
Employee Scheduling
No
Filtered Search
No
Resource Allocation
No
Skills Tracking
No
Utilization Management
No
Product Features
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No