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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Between serves as a comprehensive field service management solution tailored for service-oriented businesses. It consolidates various functionalities such as work order management, scheduling, customer relationship management (CRM), customer history records, quoting, invoicing, time tracking, documentation, and payment processing into a single cohesive platform. Teams are empowered to organize and delegate tasks, keep field personnel informed through mobile applications, document completed tasks with photos and checklists, track hours and materials used, generate quotes and invoices, and engage with customers, all from an integrated cloud environment. Supporting iPhone, iPad, Android, and web-based interfaces, Between is specifically designed for companies that provide on-site services. The platform enhances operational efficiency and streamlines communication among team members and clients alike.

Description

ShopBoard is a comprehensive scheduling and dispatch solution designed for small businesses in the HVAC, plumbing, electrical, and similar trades. Its intuitive drag-and-drop interface allows office personnel to see all technicians' assignments alongside a section for unassigned jobs, making it easier to manage and modify schedules. Field technicians are equipped to access job details from their mobile devices, receive notifications while en route, and upload photos and customer signatures directly related to their tasks. The platform offers customizable quoting options, enabling businesses to present good, better, and best pricing to customers through user-friendly links, alongside job-specific invoicing and Stripe payment integration. Additionally, ShopBoard displays outstanding invoices and quotes in clear dollar amounts, providing business owners with an overview of pending approvals and payments. Tailored for operations with approximately one to eight service vehicles, it operates on a SaaS subscription model. By streamlining processes such as scheduling, estimates, technician communications, and invoicing, the software enhances the overall efficiency of service job management. This unified approach not only simplifies operational tasks but also improves customer service and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50/month
Free Trial Yes 
Free Version No 

Pricing Details

$59/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Between AS

Country

Norway

Website

www.between.as

Vendor Details

Company Name

ShopBoard, LLC

Website

useshopboard.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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