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Description

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

Description

Primo serves as a comprehensive IT operations platform empowered by artificial intelligence, enabling organizations to efficiently purchase, monitor, secure, and manage company devices and software through a unified, centralized interface. By integrating identity management, mobile device management (MDM), endpoint detection and response, software as a service (SaaS) management, and global hardware procurement, it eliminates the need for teams to handle multiple disjointed tools. This allows IT departments to implement security protocols, deploy applications and updates, and address issues across macOS, Windows, and Linux systems seamlessly. Additionally, it facilitates large-scale zero-touch deployments while ensuring that identity and access workflows remain aligned with HR data for streamlined onboarding, offboarding, and permission adjustments. Furthermore, with integration capabilities for over 60 HR and email systems, it maintains a cohesive source of truth for both users and devices, while also offering real-time compliance tracking and activity logs. The platform enhances security through role-based access, single sign-on, and AI-driven automation, ultimately reducing manual tasks and bolstering overall security measures across the organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aircall
Asana
Docusign
Dropbox
Google Workspace
Jira
Microsoft Entra ID
Namely
Okta
Salesforce
Slack
Alfresco Digital Business Platform
Cloudflare
Cornerstone HR
Employment Hero
GitLab
IRIS Cascade HRi
KENJO
Payfit
SAP SuccessFactors

Integrations

Aircall
Asana
Docusign
Dropbox
Google Workspace
Jira
Microsoft Entra ID
Namely
Okta
Salesforce
Slack
Alfresco Digital Business Platform
Cloudflare
Cornerstone HR
Employment Hero
GitLab
IRIS Cascade HRi
KENJO
Payfit
SAP SuccessFactors

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€8 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BetterCloud

Founded

2011

Country

United States

Website

www.bettercloud.com

Vendor Details

Company Name

Primo

Founded

2022

Country

France

Website

www.getprimo.com

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Data Loss Prevention

Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification
Web Threat Management
Whitelisting / Blacklisting

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Privileged Access Management

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

User Provisioning and Governance

Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

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