Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To thrive in the ever-evolving hospitality sector, successful timeshare resorts, fractional ownership properties, and vacation clubs must adapt to meet contemporary demands. BestTime introduces a flexible, cloud-based platform that intricately caters to the business requirements of the worldwide Vacation Ownership and Fractional Real Estate markets. With its fixed monthly subscription fee, BestTime ensures full customization without any initial investment, hidden fees, or extra costs. Leveraging extensive industry experience, we have tailored this modular platform to align seamlessly with the needs of our clients in the timeshare sector. Our users benefit from boundless customization options, streamlined installations, and around-the-clock support—all encompassed within a fixed monthly rate that covers unlimited contracts, users, and properties. This approach allows us to assist you in managing finances, enhancing operational efficiency, and proactively attracting and retaining new owners, ultimately positioning your business for sustained success in a competitive landscape.
Description
Fractional Ownership & Timeshare Management Platform
Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively.
Key Capabilities:
• Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic.
• Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures.
• Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution.
• HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation.
• Owner Portal: Self-service reservations, account access, and document management.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Bespoke to suit all clients needs
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BestTime Software
Country
United States
Website
www.besttimesoftware.com
Vendor Details
Company Name
Merlin Software
Founded
2006
Country
Global
Website
easymerlin.com
Product Features
Timeshare
Accounting
No
Commission Management
No
Contract Management
Yes
Lead Management
Yes
Maintenance Management
No
Owner Management
No
Property Management
No
Sales Tracking
No
Tour Management
No
Product Features
Club Management
Attendance Tracking
No
Billing & Invoicing
No
Check-In Manager
No
Contract Management
No
Employee Management
No
Event Management
No
Inventory Management
No
Marketing Management
No
Member Portal
No
Membership Management
No
Payment Processing
No
Point of Sale (POS)
No
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Timeshare
Accounting
Yes
Commission Management
Yes
Contract Management
Yes
Lead Management
Yes
Maintenance Management
Yes
Owner Management
Yes
Property Management
Yes
Sales Tracking
Yes
Tour Management
Yes