Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.
Description
Zipchat AI is a top-rated AI chat solution for ecommerce that transforms the way brands engage with customers. Instead of relying on rigid workflows, it uses generative AI to converse naturally, answer questions, recommend products, and even recover abandoned carts. Businesses can deploy Zipchat on their websites or through WhatsApp, where open rates and click-through rates far surpass traditional channels. With multilingual support and 24/7 availability, brands can build strong customer relationships across borders and time zones. The platform is quick to train, easy to deploy, and requires no technical expertise, with onboarding support included. Its AI agents are optimized for goals like sales conversion, customer care, and insights generation, giving brands flexibility and measurable ROI. Success stories highlight dramatic improvements, such as conversion rates exceeding 20% and millions in AI-driven sales. By combining personalization, automation, and intelligent conversation, Zipchat AI allows ecommerce businesses to deliver the kind of customer experience modern shoppers expect.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Behaf Pvt Ltd
Founded
2024
Country
India
Website
www.behaf.co
Vendor Details
Company Name
Zipchat
Website
zipchat.ai/
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Alternatives
No Alternatives