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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.

Description

Founded in 2004, Wildberries has emerged as the largest online retailer in Russia, boasting an extensive catalog of over 28 million items from 300,000 brands, which encompasses categories such as apparel, electronics, home essentials, literature, beauty products, and food items. The platform is capable of managing up to 1 million orders daily, catering to a diverse customer base across Russia and several neighboring countries including Belarus, Kazakhstan, Kyrgyzstan, Armenia, Uzbekistan, Azerbaijan, and Georgia. With a robust network of over 49,000 order pickup locations spread across 8 nations, Wildberries ensures quick delivery and convenient options for self-collection. Sellers have the flexibility to choose from a variety of partnership models, one of which is FBO (Fulfillment by Operator), allowing Wildberries to take charge of storage, packaging, and shipping logistics. Additionally, the platform equips vendors with promotional tools, an automated recommendation engine, and analytical insights to enhance their sales strategy. As part of its ongoing growth, Wildberries has recently introduced new services, including the Wibes video platform and options for consumer financing, further solidifying its position in the market. This continuous innovation demonstrates Wildberries' commitment to meeting the evolving needs of its customers and partners alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

PayU Yes 
Shiprocket Yes 
VK No 
WhatsApp Yes 

Integrations

PayU No 
Shiprocket No 
VK Yes 
WhatsApp No 

Pricing Details

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Behaf Pvt Ltd

Founded

2024

Country

India

Website

www.behaf.co

Vendor Details

Company Name

Wildberries

Founded

2004

Country

Russia

Website

www.wildberries.ru/

Product Features

Product Features

Alternatives

No Alternatives

Alternatives