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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.

Description

Synergics Jewellery ERP (Formerly SEA) is jewellery software built by Synergics Solutions, a company that has worked only in the jewellery trade since 2008. Designed for manufacturers, wholesalers and retailers, it connects design, production, stock, sales and accounts so every team works from the same numbers. Manufacturers get bill of materials, karigar job work, wastage tracking and costing. Wholesalers get memo and consignment management, buyer wise pricing and party ledgers. Retailers get fast GST billing with HUID records, old gold exchange, gold savings schemes, repairs and CRM. Barcode and RFID stock control, multi branch and franchise management, natural and lab grown diamond inventory, and Web Connect for online sales are included. VISOR, its AI assistant, answers business questions in plain English. Small boutiques can start with core billing and inventory, while mid size and large enterprises add branches, franchises and manufacturing without changing systems. Co founder Vivek Das has spoken on CNBC TV18's Digital Bharat in association with AWS and received the ET Global Indian Leaders Award 2022 for Excellence in Software Solutions and AI. The platform is SOC 2 Type II certified.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

PayU Yes 
Shiprocket Yes 
WhatsApp Yes 

Integrations

PayU No 
Shiprocket No 
WhatsApp No 

Pricing Details

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Behaf Pvt Ltd

Founded

2024

Country

India

Website

www.behaf.co

Vendor Details

Company Name

Synergics Solutions Pvt. Limited

Founded

2008

Country

India

Website

synergicssolutions.com

Product Features

Product Features

Jewelry Store Management

Appraisal Management No 
Commission Management No 
Consignments Yes 
Customer Purchase History Yes 
Jewelry Design No 
Marketing Management No 
Multi-Store Management Yes 
Pricing Management Yes 
Repair Tracking Yes 
Supplier Management Yes 
Wholesaler Management Yes 

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