Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.
Description
ShopNx is a versatile open-source e-commerce platform tailored for merchants, brands, and developers who are creating online retail environments. It offers a comprehensive suite of tools that encompass product catalogs with various options, inventory management, customer accounts, order processing, checkout experiences, payment systems, shipping logistics, and sales analytics. Users have the flexibility to opt for ShopNx's managed cloud hosting service or choose to self-host the software by utilizing its source code. Among its wholesale capabilities are features like company accounts, distinct buyer and approver roles, trade pricing structures, credit limits, quote management, account orders, and established approval workflows. Developers have the freedom to personalize storefront designs or create headless commerce solutions via REST APIs and webhooks, enabling a tailored digital shopping experience. Merchants benefit from the ability to integrate analytics and marketing tools, communicate order updates through messaging platforms, and handle multilingual product listings. While the managed hosting option does not feature a monthly platform fee, it does impose a commission on sales completed successfully; additional expenses may arise from payment processing, infrastructure use, shipping services, messaging solutions, and optional AI enhancements. Furthermore, the platform's flexibility allows users to adapt to evolving business needs and leverage innovative technologies for enhanced customer engagement.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shiprocket
Yes
WhatsApp
Yes
Delhivery
No
GoKwik
No
Google Analytics
No
Hotjar
No
MSG91
No
Meta Pixel
No
Microsoft Clarity
No
NimbusPost
No
Integrations
Shiprocket
Yes
WhatsApp
Yes
Delhivery
Yes
GoKwik
Yes
Google Analytics
Yes
Hotjar
Yes
MSG91
Yes
Meta Pixel
Yes
Microsoft Clarity
Yes
NimbusPost
Yes
Pricing Details
5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial
No
Free Version
No
Pricing Details
₹0/month
Self-hosted software is free; customers pay their own server and operating costs. Managed hosting has no monthly platform fee and charges 1% of each delivered, non-returned order, plus 18% GST on that fee. Payment gateway, courier, infrastructure, optional AI, and messaging charges are separate.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Behaf Pvt Ltd
Founded
2024
Country
India
Website
www.behaf.co
Vendor Details
Company Name
Misiki Technologies LLP
Founded
2014
Country
India
Website
shopnx.in
Product Features
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Alternatives
Alternatives
No Alternatives