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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.

Description

Lead your clients through a personalized purchasing journey, where they can discover their ideal product through a few simple inquiries tailored to their preferences. Access customer information, previous orders, and current inventory all from one convenient dashboard, enabling you to create or modify orders seamlessly. Utilize customer insights to develop data-centric profiles, execute targeted advertising, and suggest innovative products. Gain access to comprehensive sales conversion metrics, automatically generated customer satisfaction reports, and real-time insights into agent performance. Become part of a community of numerous businesses that have integrated MyAlice to simplify the management of customer interactions across various platforms, ultimately enhancing overall service quality. This streamlined approach empowers you to focus more on building relationships and less on administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp Yes 
BigCommerce No 
Facebook No 
Facebook Messenger No 
Instagram No 
LINE No 
Magento No 
PayU Yes 
Shiprocket Yes 
Shopify No 
Telegram No 
Viber No 
WooCommerce No 

Integrations

WhatsApp Yes 
BigCommerce Yes 
Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
LINE Yes 
Magento Yes 
PayU No 
Shiprocket No 
Shopify Yes 
Telegram Yes 
Viber Yes 
WooCommerce Yes 

Pricing Details

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial No 
Free Version No 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Behaf Pvt Ltd

Founded

2024

Country

India

Website

www.behaf.co

Vendor Details

Company Name

MyAlice

Founded

2018

Country

Singapore

Website

myalice.ai/

Product Features

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Alternatives

No Alternatives

Alternatives

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