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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.

Description

Expand your customer base through various sales channels and gain comprehensive access to their information for effective customer relationship management. Our marketing tools are designed to elevate your customers' enthusiasm for placing orders and encourage repeat purchases, ultimately boosting your conversion rates from initial buyers to loyal customers. We offer a unified platform that streamlines daily operations, allowing you to effortlessly manage orders, inventory, and customer data across all sales channels. Significant information, including products, inventory levels, orders, and customer details, is automatically updated across each selling channel. The adaptability of our promotional tools enhances the effectiveness of your marketing campaigns, driving increased sales conversions. Additionally, we collaborate with over 40 local and international payment solutions to facilitate seamless online payment acceptance, no matter where you operate. This comprehensive approach ensures that your business remains competitive and responsive to customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

2Subscribe No 
Commission Factory No 
DelyvaX No 
EasyParcel No 
HitPay No 
PayU Yes 
Shiprocket Yes 
Smartarget No 
WhatsApp Yes 

Integrations

2Subscribe Yes 
Commission Factory Yes 
DelyvaX Yes 
EasyParcel Yes 
HitPay Yes 
PayU No 
Shiprocket No 
Smartarget Yes 
WhatsApp No 

Pricing Details

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Behaf Pvt Ltd

Founded

2024

Country

India

Website

www.behaf.co

Vendor Details

Company Name

Exabytes Ecommerce

Founded

2013

Country

Malaysia

Website

www.easystore.co

Product Features

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

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