Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.
Description
Expand your customer base through various sales channels and gain comprehensive access to their information for effective customer relationship management. Our marketing tools are designed to elevate your customers' enthusiasm for placing orders and encourage repeat purchases, ultimately boosting your conversion rates from initial buyers to loyal customers. We offer a unified platform that streamlines daily operations, allowing you to effortlessly manage orders, inventory, and customer data across all sales channels. Significant information, including products, inventory levels, orders, and customer details, is automatically updated across each selling channel. The adaptability of our promotional tools enhances the effectiveness of your marketing campaigns, driving increased sales conversions. Additionally, we collaborate with over 40 local and international payment solutions to facilitate seamless online payment acceptance, no matter where you operate. This comprehensive approach ensures that your business remains competitive and responsive to customer needs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
2Subscribe
No
Commission Factory
No
DelyvaX
No
EasyParcel
No
HitPay
No
PayU
Yes
Shiprocket
Yes
Smartarget
No
WhatsApp
Yes
Integrations
2Subscribe
Yes
Commission Factory
Yes
DelyvaX
Yes
EasyParcel
Yes
HitPay
Yes
PayU
No
Shiprocket
No
Smartarget
Yes
WhatsApp
No
Pricing Details
5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Behaf Pvt Ltd
Founded
2024
Country
India
Website
www.behaf.co
Vendor Details
Company Name
Exabytes Ecommerce
Founded
2013
Country
Malaysia
Website
www.easystore.co
Product Features
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
Yes
Loyalty Program
Yes
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes