Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Behaf is a commerce platform primarily designed for WhatsApp, catering to Indian direct-to-consumer brands. Through this platform, sellers can upload their products, prices, and various options, then disseminate a storefront link via social media channels like Instagram, enabling customers to explore items, ask queries, and complete their purchases directly on WhatsApp. The AI-driven sales assistant is capable of addressing inquiries related to products and delivery, recommending specific items and bundles, and providing payment links to facilitate transactions. Behaf accommodates both prepaid and cash-on-delivery orders, ensuring COD confirmation occurs prior to shipment, and integrates order management seamlessly with PayU for payments and Shiprocket for logistics, including pick-up, shipping, and tracking services. Furthermore, sellers benefit from a comprehensive dashboard that organizes customer and order data, allowing them to review chat histories and resolve any issues that may arise, particularly those escalated by the AI assistant. This innovative service specifically targets Indian brands that offer tangible goods in sectors such as fashion, jewelry, beauty, wellness, food, and home essentials, especially those aiming to convert social media engagement and messaging interactions into actual sales. By streamlining the shopping experience, Behaf empowers brands to enhance their customer engagement and drive revenue growth.
Description
DialogTab is a platform designed for conversational commerce that streamlines the process of receiving orders or providing product guidance through WhatsApp. Users can search for products, share them with others, and identify items using links and images. The platform allows for collaboration among multiple agents on WhatsApp, enabling direct product suggestions within the chat interface. Sales goals can be established and monitored effectively, while also engaging with customers who encounter obstacles during checkout. Additionally, upselling is facilitated by presenting complementary products. Customers can complete their purchases on WhatsApp and finalize transactions on their preferred platforms. Continuous communication via WhatsApp helps in promoting new products at any time. Moreover, real-time monitoring of sales performance is available, allowing for detailed filtering and analysis of data. The customer experience can be enhanced by integrating with preferred applications, and users have the flexibility to choose their communication channels, including WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or a combination of all these options to connect seamlessly to the platform. This versatile approach ensures that businesses can cater to customer needs effectively while maximizing sales opportunities.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
BigCommerce
No
Facebook Messenger
No
Instagram
No
Magento
No
PayU
Yes
Shiprocket
Yes
Shopify
No
Stripe
No
WooCommerce
No
Integrations
WhatsApp
Yes
BigCommerce
Yes
Facebook Messenger
Yes
Instagram
Yes
Magento
Yes
PayU
No
Shiprocket
No
Shopify
Yes
Stripe
Yes
WooCommerce
Yes
Pricing Details
5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Trial
No
Free Version
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Behaf Pvt Ltd
Founded
2024
Country
India
Website
www.behaf.co
Vendor Details
Company Name
DialogTab
Founded
2012
Country
Turkey
Website
dialogtab.com
Product Features
Product Features
Alternatives
No Alternatives