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Description
Beeketing is a powerful e-Commerce solution supported by AI, serving as a comprehensive marketing platform for online retailers globally. From the moment customers first arrive at your digital storefront, Beeketing begins to monitor their interactions. We capture everything from initial email sign-ups through our coupon box to the final purchase, allowing us to analyze their behavior and gain insights into their preferences and requirements. Our technology seamlessly integrates data across various devices and browsers, even if customers are not logged in, effectively consolidating all information to represent a single individual. This ensures that your marketing efforts are both targeted and personalized, enhancing the customer experience across the board.
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
API Access
Has API
API Access
Has API
Integrations
Shopify
Google
Google Sheets
Lightspeed Retail
Magento
OneShot
Salesforce
Weebly
WordPress
Yotpo
Integrations
Shopify
Google
Google Sheets
Lightspeed Retail
Magento
OneShot
Salesforce
Weebly
WordPress
Yotpo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Beeketing
Founded
2011
Country
United States
Website
beeketing.com
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management