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Description
As businesses transition to digital environments, it is essential for your innovation and collaboration tools to keep pace. Utilize Batterii to facilitate digital workshops, virtual summits, design sprints, and various other collaborative efforts. Bring together all members from global teams, agencies, and stakeholders through Batterii's online platform. Exchange insights on trends, inspiration, competition, new business models, and retail activities. Collaborate in real-time with cross-functional partners around the world to develop novel product concepts. Employ tools such as the Empathy Map, Value Proposition canvas, or even design your own frameworks. Digitally engage with sticky notes and power dots to visualize your team's thoughts and pinpoint the most promising ideas and opportunities. With Batterii Communities, you can engage in co-creation with consumers, gathering authentic stories, feedback on concepts, and much more to fuel your team's creativity. The process is not only powerful but also straightforward to initiate. Foster collaboration among your entire team in one unified digital space, ensuring everyone is aligned and engaged. This comprehensive approach can ultimately drive your innovation strategies forward.
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Batterii
Founded
2012
Country
United States
Website
batterii.com
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics