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Average Ratings 25 Ratings

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ease
features
design
support

Description

Basilisk is a web browser built on the Unified XUL Platform (UXP), showcasing the functionality that closely resembles pre-Servo Firefox. This free and open-source browser utilizes a Firefox-like interface and operates similarly to its predecessor. It leverages the Goanna rendering engine, a derivative of Gecko, while drawing from the Mozilla codebase without incorporating Servo or Rust. Basilisk serves primarily as a reference application to facilitate the ongoing development of the XUL platform it is based on, and it also presents itself as a viable alternative to Firefox. As development software, Basilisk is essentially in a perpetual "beta" phase, which means users may encounter bugs and are advised that it is offered in its current state with possible flaws. Furthermore, like other projects within the open-source community, it is provided without any guarantees or assurances regarding its suitability for any specific use case, highlighting the importance of user discretion. This aspect of the software reinforces the collaborative nature of its development, inviting contributions and feedback from the community.

Description

Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Dynamics 365 Commerce
Gmail
Microsoft 365
Microsoft Intune
Microsoft Teams
Mozilla Firefox
Power BI Embedded
WhatsApp

Integrations

Active Directory
Dynamics 365 Commerce
Gmail
Microsoft 365
Microsoft Intune
Microsoft Teams
Mozilla Firefox
Power BI Embedded
WhatsApp

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$20 per month
Pay as you go, or annual subscriptions, you choose.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Basilisk

Website

www.basilisk-browser.org

Vendor Details

Company Name

Simplisys Ltd

Founded

2006

Country

United Kingdom

Website

www.servodesk.com

Product Features

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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