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Average Ratings 4 Ratings

Total
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features
design
support

Description

Provide exceptional remote security and support services by developing standardized offerings aimed at enhancing clients’ security frameworks. Featuring the first RMM tool integrated with a security assessment capability, Managed Service Providers (MSPs) can effortlessly evaluate their clients’ networks and suggest appropriate services tailored to their needs. Administrate and oversee all client networks via a unified dashboard, while automating and scheduling routine operations, addressing issues with over 200 ready-made scripts, and delivering robust multi-layered security solutions without disruption. Quickly tackle client concerns using our complimentary remote IT support tool and maintain oversight of activities through the PSA ticketing system you prefer. In addition, detailed, customizable reports allow MSPs to effectively showcase their value and impact to clients, reinforcing trust and satisfaction in the services provided. This comprehensive approach not only fortifies security but also enhances overall client relationships.

Description

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Control D No 
MSP360 Connect No 
MSP360 Managed Backup No 
Teamstack Yes 

Integrations

Control D Yes 
MSP360 Connect Yes 
MSP360 Managed Backup Yes 
Teamstack No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Please contact MSP360 for pricing details.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Barracuda

Founded

2003

Country

United States

Website

barracudamsp.com/product-details/barracuda-rmm-remote-monitoring-management/

Vendor Details

Company Name

MSP360

Founded

2011

Country

United States

Website

hubs.ly/Q012m0Hy0

Product Features

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Product Features

Backup

Backup Log Yes 
Backup Scheduling Yes 
Cloud Backup Yes 
Compression Yes 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options Yes 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Data Loss Prevention

Compliance Reporting No 
Incident Management No 
Policy Management No 
Sensitive Data Identification No 
Web Threat Management No 
Whitelisting / Blacklisting No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management No 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management No 

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