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Description
Barracuda Intronis Backup – MSP is a software-based backup and disaster recovery (BDR) solution that aims to enhance customer value by safeguarding essential data while simultaneously providing avenues for profit expansion and business growth.
The combination of Intronis Backup and the ECHOplatform offers a comprehensive software-only approach that surpasses basic file-and-folder backups, delivering secure hybrid solutions for local and cloud data protection, all wrapped in a straightforward pricing model along with a unified management interface.
With a predictable fixed cost per small and medium-sized business (SMB) site, Intronis Backup ensures financial stability for managed service providers (MSPs). This fixed pricing structure not only facilitates margin development for MSPs but also positions data protection as a catalyst for business growth. Additionally, Intronis Backup comes equipped with essential management and reporting tools tailored to effectively support SMBs, and MSPs can further enhance their operational efficiency through seamless integrations with key business applications. As a result, the solution empowers MSPs to streamline their processes while focusing on delivering exceptional service to their clients.
Description
Highlight empowers you to showcase your worth while honing in on insights that foster genuine connections. By facilitating valuable insights, you can cultivate strong relationships, as customers desire to have you as a reliable team member. This platform ensures that communication is rich in information and promotes transparency, catering to the needs of both you and your clients. By enhancing how customers interact with you and their own networks, you provide timely insights that create a unique experience, focusing on achieving results over mere transactions. By contributing value throughout each stage of the engagement process, you enhance the significance of your service. Remaining visible to customers, you can deliver impactful experiences and tangible outcomes that drive growth. Designed specifically for the success of service providers, Highlight fosters trust and transparency through effective communication and insights. With customized interfaces for sales teams, service managers, and clients, everyone has access to the essential information needed for informed decision-making, ensuring a seamless collaborative experience for all parties involved. This interconnected approach not only elevates customer satisfaction but also enhances overall business performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Hyper-V
No
VMware vSphere
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$680.65 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Barracuda Networks
Founded
2003
Country
United States
Website
www.barracudamsp.com/products/data-protection/intronis-backup
Vendor Details
Company Name
Highlight
Founded
2000
Country
United Kingdom
Website
highlight.net/service-providers/
Product Features
Backup
Backup Log
No
Backup Scheduling
No
Cloud Backup
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Server Backup
Backup Scheduling
No
Bare-Metal Restore
No
Compression
No
Continuous Backup
No
Differential Backup
No
Disaster Recovery
No
Encryption
No
Incremental Backup
No
VM Backup
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
