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ease
features
design
support

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Description

The Mobile 1st add-on is designed specifically for traditional online banking systems, harnessing the power of smartphone features and API integration to provide a contemporary Native Mobile banking experience for users. BankingON empowers community banks and credit unions to seamlessly integrate their current vendors, fostering a cohesive and user-friendly mobile banking environment. By utilizing top-notch UI/UX principles, the platform creates captivating customer journeys that prioritize the user's needs. Moreover, the APIs of the platform are implemented within the financial institutions' existing infrastructure, significantly reducing risk as BankingON neither accesses, stores, nor alters any sensitive data. This innovative approach ensures that institutions can modernize their offerings while maintaining a secure and reliable banking environment.

Description

Conversational AI Designed for: Financial Institutions. Tailored conversational AI for the banking sector, providing efficient customer service solutions right from the start. Discover how banking and credit union clients are realizing chatbot success. Amidst the buzz surrounding chatbots, we will explore how actual banks and credit unions utilize Finn AI’s specialized chatbots that are finely tuned for the financial industry. These conversational AI chatbots, specifically crafted for banks and credit unions, empower financial entities to enhance their customer service. Finn AI serves as an intelligent chatbot that enables banks and credit unions to automate processes and expand self-service capabilities effortlessly. Acting as the frontline for customer interactions, it minimizes wait times and alleviates the burden on call centers, ensuring round-the-clock service availability while assisting mid-sized banks in providing advanced digital solutions necessary to thrive in the competitive landscape. Finn AI is offered as a fully managed service, encompassing software, operational management, and continuously evolving AI knowledge sourced from a network of financial institutions. This comprehensive approach ensures that banks and credit unions remain at the forefront of customer service innovation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Fraud Risk Manager

Integrations

Fraud Risk Manager

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BankingON

Founded

2017

Country

United States

Website

bankingon.io

Vendor Details

Company Name

Finn AI

Founded

2014

Country

Canada

Website

www.finn.ai

Product Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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