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Description
The Mobile 1st add-on is designed specifically for traditional online banking systems, harnessing the power of smartphone features and API integration to provide a contemporary Native Mobile banking experience for users.
BankingON empowers community banks and credit unions to seamlessly integrate their current vendors, fostering a cohesive and user-friendly mobile banking environment. By utilizing top-notch UI/UX principles, the platform creates captivating customer journeys that prioritize the user's needs.
Moreover, the APIs of the platform are implemented within the financial institutions' existing infrastructure, significantly reducing risk as BankingON neither accesses, stores, nor alters any sensitive data. This innovative approach ensures that institutions can modernize their offerings while maintaining a secure and reliable banking environment.
Description
Conversational AI Designed for: Financial Institutions. Tailored conversational AI for the banking sector, providing efficient customer service solutions right from the start. Discover how banking and credit union clients are realizing chatbot success. Amidst the buzz surrounding chatbots, we will explore how actual banks and credit unions utilize Finn AI’s specialized chatbots that are finely tuned for the financial industry. These conversational AI chatbots, specifically crafted for banks and credit unions, empower financial entities to enhance their customer service. Finn AI serves as an intelligent chatbot that enables banks and credit unions to automate processes and expand self-service capabilities effortlessly. Acting as the frontline for customer interactions, it minimizes wait times and alleviates the burden on call centers, ensuring round-the-clock service availability while assisting mid-sized banks in providing advanced digital solutions necessary to thrive in the competitive landscape. Finn AI is offered as a fully managed service, encompassing software, operational management, and continuously evolving AI knowledge sourced from a network of financial institutions. This comprehensive approach ensures that banks and credit unions remain at the forefront of customer service innovation.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Fraud Risk Manager
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BankingON
Founded
2017
Country
United States
Website
bankingon.io
Vendor Details
Company Name
Finn AI
Founded
2014
Country
Canada
Website
www.finn.ai
Product Features
Mobile Banking
Bill Payment
Yes
Biometric
Yes
Cash Management
No
Chat / Messaging
No
Cross Selling Functionality
Yes
Digital Wallet
No
P2P Payments
No
Remote Deposit
Yes
SMS Banking
No
Transaction Monitoring
Yes
Voice Banking
No
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
No
Virtual Assistant
Yes
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No