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Description
BankMill MagicTM builds upon the foundation established by BankMill 1.x, marking a significant evolution in technology that took over three years to design, develop, and refine. This initiative brought together some of the brightest minds globally, uniting exceptional design with cutting-edge technology and extensive research and development. The result is a remarkable fusion of an entirely new front end alongside the proven stability of BankMill. This versatile application is compatible with all devices, as illustrated by the images showcasing the "Person Screen" on both a laptop and a mobile device. You'll notice the fields are arranged horizontally on the laptop while they stack vertically on the mobile interface. BankMill™ stands out by providing the most economical total cost of ownership and operational expenses when compared to other core banking systems currently available. Furthermore, every transaction within the system is meticulously logged, complete with timestamps and user ID stamps, ensuring a robust audit trail for accountability. This attention to detail enhances trust and reliability within the banking experience.
Description
Customers often experience frustration when they have to piece together information across various steps and channels, resulting in inefficiencies that negatively impact your business, leading to lost sales, increased conversion costs, hurried compliance efforts, and a gradual decline in brand strength. vScreen addresses these challenges by transforming remote journeys into seamless experiences, enabling customers to perform all the actions they would typically undertake in a face-to-face meeting, while ensuring that their interactions are initiated and concluded within their preferred channel. The platform allows for real-time identity verification and the ability to upload and download necessary documents during the call, seamlessly integrating with your back office operations. By providing clear and concise information on your customer's screen, you can explain complex products, reducing the likelihood of confusion. Additionally, it offers the capability to present terms and conditions and gather electronic signatures, creating a comprehensive audit trail that ensures compliance and builds trust. This innovative approach not only enhances the customer experience but also strengthens your business's operational efficiency and reputation in the long term.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindmill Software
Founded
2014
Country
India
Website
www.mindmillsoftware.com
Vendor Details
Company Name
Vizolution
Founded
2013
Country
United Kingdom
Website
www.vizolution.com/digital-products/vscreen/
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
Yes
Multi-Branch
Yes
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
Yes
Securities Management
No
Transaction Monitoring
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
