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Description
Ballerine serves as an advanced platform for managing merchant risk, utilizing AI to assist payment service providers, banks, acquirers, payment facilitators, fintech companies, and marketplaces in the processes of underwriting, onboarding, monitoring, and managing merchants with reduced manual intervention. By leveraging AI agents, the platform converts disjointed merchant information into instantaneous risk assessments, allowing underwriters to prioritize decision-making over data collection. It streamlines key processes such as Know Your Business (KYB) and entity verification, uncovering ultimate beneficial ownership (UBO), screening for sanctions and adverse media, conducting web analysis, validating merchant category codes (MCC), mapping ownership, and executing compliance checks, while still allowing for human oversight in complex situations. During the onboarding process, Ballerine enhances the provided data with external indicators like reputation, reviews, regulatory references, ownership connections, and traffic analytics to create a comprehensive merchant profile. Risk management teams benefit from the flexibility to customize workflows, approval protocols, acceptance criteria, alert systems, and manual review processes in alignment with their specific risk tolerance and strategies. This adaptability not only streamlines the risk management process but also ensures a thorough understanding of each merchant's profile, ultimately fostering better decision-making.
Description
RiseCRM is a robust, cloud-based customer relationship management system tailored exclusively for merchant-services activities, aimed at optimizing the entire merchant lifecycle, from onboarding and ongoing support to reporting and API integrations, all within a unified platform. This innovative solution facilitates the same-day activation of eligible merchants by leveraging automated underwriting and onboarding features, which minimizes manual input and fuels business expansion. Moreover, it streamlines support processes, allowing service teams to efficiently manage and respond to inquiries from a single login, while also offering detailed reporting on transaction processing, residual income, and expense evaluations to enhance strategic decision-making. With its built-in RESTful APIs and seamless integration into extensive payment ecosystems, RiseCRM fosters effective collaboration among independent software vendors (ISVs), independent sales organizations (ISOs), internal teams, and partnership models. Supporting a diverse range of business models, such as ISOs, software vendors, associations, referral partners, and franchise networks, RiseCRM offers tailored workflows to accommodate complex sales structures, ensuring that all partners can effectively navigate their respective operations. Ultimately, RiseCRM positions itself as an essential tool for driving efficiency and growth within the merchant-services sector.
API Access
Has API
API Access
Has API
Integrations
ARISE from Aurora Payments
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ballerine
Founded
2023
Country
United States
Website
ballerine.com
Vendor Details
Company Name
Aurora Payments
Founded
2005
Country
United States
Website
risewithaurora.com/customer-management/
Product Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
