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Description
Ballerine serves as an advanced platform for managing merchant risk, utilizing AI to assist payment service providers, banks, acquirers, payment facilitators, fintech companies, and marketplaces in the processes of underwriting, onboarding, monitoring, and managing merchants with reduced manual intervention. By leveraging AI agents, the platform converts disjointed merchant information into instantaneous risk assessments, allowing underwriters to prioritize decision-making over data collection. It streamlines key processes such as Know Your Business (KYB) and entity verification, uncovering ultimate beneficial ownership (UBO), screening for sanctions and adverse media, conducting web analysis, validating merchant category codes (MCC), mapping ownership, and executing compliance checks, while still allowing for human oversight in complex situations. During the onboarding process, Ballerine enhances the provided data with external indicators like reputation, reviews, regulatory references, ownership connections, and traffic analytics to create a comprehensive merchant profile. Risk management teams benefit from the flexibility to customize workflows, approval protocols, acceptance criteria, alert systems, and manual review processes in alignment with their specific risk tolerance and strategies. This adaptability not only streamlines the risk management process but also ensures a thorough understanding of each merchant's profile, ultimately fostering better decision-making.
Description
The Payitiv CRM Merchant System is a comprehensive agent and merchant portal designed to optimize processes related to sales, onboarding, support, and residual management for payment service portfolios. This system empowers agents to efficiently oversee their sales pipeline, craft professional rate-comparison proposals in various formats, and quickly generate electronic contracts, which significantly enhances the speed of merchant acquisitions. By automating residual calculations and portfolio monitoring, agents can dedicate more time to selling rather than managing spreadsheets. Additionally, the platform provides a merchant tracker that offers real-time insights into how potential clients interact with websites, the performance of existing customers, and identifies accounts that may be inactive. The suite of lead-management tools features SMS outreach capabilities, customizable reporting for lead fields, and automatic notifications for team members as deals progress through different stages, ensuring that agents remain informed and proactive throughout the sales cycle. Overall, this integrated system significantly boosts efficiency and effectiveness in managing payment service portfolios.
API Access
Has API
API Access
Has API
Integrations
Fiserv
PCS
Paysafe
TSYS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ballerine
Founded
2023
Country
United States
Website
ballerine.com
Vendor Details
Company Name
Payitiv
Founded
2020
Country
United States
Website
isoagentservices.com/payitiv-crm-merchant-system/
Product Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
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