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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Inform community members about your financial plan and enlighten them on important fiscal matters. Gather valuable feedback to assist in making the difficult decisions required to maintain a balanced budget, allowing residents to understand the same limitations you encounter. If you take pride in the services you offer despite limited resources, consider providing residents with a detailed breakdown of their contributions. This app poses a few straightforward questions, estimates the taxes paid, and illustrates how those tax dollars are allocated. "Prioritize" serves as an innovative tool to gauge stakeholder preferences regarding budgeted initiatives, surpassing traditional surveys by employing a distinctive two-part method that enables users to select options and rank them according to their importance. This interactive approach not only enhances community involvement but also fosters a deeper understanding of budgetary priorities among residents. Ultimately, it cultivates a more informed electorate that can engage constructively in the decision-making process.

Description

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Balancing Act

Founded

1998

Country

United States

Website

abalancingact.com

Vendor Details

Company Name

Granicus

Country

United States

Website

granicus.com/solution/govservice/oneview/

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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