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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.

Description

Our low-code platform is designed for rapid deployment and can seamlessly adjust to the evolving needs of your expanding enterprise. With exceptional flexibility, it can be customized to fulfill your specific business requirements. You can easily integrate it with your current IT setup and collaborate with external technology partners through widely accepted protocols such as REST, SOAP, ISO 20022, and ISO 8583, among others. Additionally, you have the capability to centrally manage and monitor all products, user types, and transactions. It also allows for the aggregation of customer data from various systems, including CRM, Trade & Finance, as well as from aggregators and BI solutions. By adopting a digital-first strategy, we empower the retail banking sector with innovative solutions that enhance customer engagement. This approach enables you to craft a distinctive digital experience tailored to the specific needs of each customer at your bank. Furthermore, our solution not only streamlines operations but also enhances customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alacriti Yes 
Apiax Yes 
Euronovate Yes 
Fastfill Yes 
IDmission Yes 
LTi ASPIRE No 
Numerated No 
Ravio Yes 
RentGuard No 
SavvyMoney Yes 
Shake Yes 
Unblu Yes 

Integrations

Alacriti No 
Apiax No 
Euronovate No 
Fastfill No 
IDmission No 
LTi ASPIRE Yes 
Numerated Yes 
Ravio No 
RentGuard Yes 
SavvyMoney No 
Shake No 
Unblu No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Backbase

Founded

2003

Country

Netherlands

Website

www.backbase.com

Vendor Details

Company Name

PayNet Systems

Founded

2016

Country

India

Website

www.paynet.pro/

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging Yes 
Credit Card Management Yes 
Electronic Statements No 
Fraud Detection No 
Loan Management Yes 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On No 
Transaction Monitoring Yes 

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging No 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments No 
Remote Deposit No 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Payment Gateways

ACH / eCheck support No 
Buyer Authentication No 
Credit / Debit Support No 
Customer Information Storage No 
Fraud Prevention No 
Invoicing No 
Multi-Currency No 
PCI Compliance No 
Point-of-Sale (POS) No 
Recurring Billing / Subscriptions No 
Reporting / Analytics No 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible Yes 
Debit Card Support Yes 
Gift Card Management Yes 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing Yes 
Recurring Billing Yes 
Signature Capture Yes 

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