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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Backbase built the AI-native Banking OS. It turns fragmented banking operations into a Unified Frontline across digital channels and back-office operations. Digital Banking creates the interface; Agentic Banking resolves the work. The Banking OS powers both. Agentic Banking moves customer and employee intent into governed action and resolution. Conversational Banking moves interactions from intent to resolution across chat and voice channels. Banks can modernize progressively above existing systems without rip-and-replace. The result is a stronger customer experience and sharper operational execution.

Description

Modern banks are encountering a myriad of difficulties driven by rapid technological developments and increasing customer demands, which necessitates the urgent need for IT upgrades and digital transformation. Introducing Kuber, an innovative and imaginative video banking platform from RankTech Solutions, which stands at the forefront of video banking solutions in India, integrating advanced unified communications technologies. This remarkable platform is quickly emerging as the future of transaction processes, utilizing both wired and wireless communication to broaden reach and efficiency. Rank’s Kuber redefines customer interaction and onboarding, elevating it to a more intelligent and streamlined experience. By harnessing Unified Communications Technologies, Kuber allows customers to connect effortlessly with the appropriate bank representative on their first attempt, all through seamless face-to-face video banking interactions. This advancement not only enhances customer satisfaction but also revolutionizes the way banking services are delivered.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alacriti Yes 
Apiax Yes 
Enghouse Interactive Contact Center No 
Enghouse Vidyo No 
Euronovate Yes 
Fastfill Yes 
IDmission Yes 
Ravio Yes 
SavvyMoney Yes 
Shake Yes 
Unblu Yes 

Integrations

Alacriti No 
Apiax No 
Enghouse Interactive Contact Center Yes 
Enghouse Vidyo Yes 
Euronovate No 
Fastfill No 
IDmission No 
Ravio No 
SavvyMoney No 
Shake No 
Unblu No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Backbase

Founded

2003

Country

Netherlands

Website

www.backbase.com

Vendor Details

Company Name

RankTech Solutions

Founded

2011

Country

India

Website

www.ranktechsolutions.com

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

Online Banking

Brokerage No 
Cash Management Yes 
Chat / Messaging Yes 
Credit Card Management Yes 
Electronic Statements No 
Fraud Detection No 
Loan Management Yes 
Marketing Automation Yes 
Retail Banking Yes 
Single Sign On No 
Transaction Monitoring Yes 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking Yes 
Credit Card Management No 
Credit Union No 
Investment Banking Yes 
Multi-Branch No 
Online Banking Yes 
Private Banking Yes 
Retail Banking Yes 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Mobile Banking

Bill Payment No 
Biometric Yes 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments No 
Remote Deposit No 
SMS Banking No 
Transaction Monitoring No 
Voice Banking No 

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