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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Baaz provides technology infrastructure that enables live video shopping for eCommerce shops worldwide. Our technology allows eCommerce stores to add live shopping to their eCommerce website. It auto-syncs up with all existing tools (inventory and cataloging, promotions as well as payments, shipping, chats, and shipping). Shopify, WooCommerce and BigCommerce are just a few of the many integrations we offer. Any store can add live video shopping to their eCommerce store without having to code.

Description

Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

BigCommerce
Facebook
Instagram
Magento
OpenCart
PrestaShop
Shopify
Squarespace
Wix
WooCommerce
YouTube

Integrations

BigCommerce
Facebook
Instagram
Magento
OpenCart
PrestaShop
Shopify
Squarespace
Wix
WooCommerce
YouTube

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

$39/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Baaz

Founded

2020

Country

India

Website

www.baaz.live

Vendor Details

Company Name

Egentify, Inc.

Founded

2026

Country

United States

Website

egentify.com

Product Features

Product Features

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